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What is the value of using managed IT services?
Managed IT services reduce overhead by providing technical assistance, user help desk and support for servers, cloud applications, workstations, email, telecommunications, backup and more – at fees that are significantly lower than what you would pay full-time IT employees. Inevitably, in-house IT outsources some projects and solutions to managed IT companies throughout their tenure. Managed IT providers also have engineers who specialize in multiple IT disciplines and continuously earn updated certifications which make them more efficient at preventing, reducing, diagnosing and resolving IT issues.
What are the benefits of managed IT services?
MSPs (Managed IT service providers) offer several advantages to businesses. Instead of paying an IT employee’s salary and benefits, you pay a fixed monthly fee which is typically less expensive. Additionally, you get a team of experts with specialized skillsets that are very hard to find in one individual. By outsourcing your IT services, you also eliminate single points of failure, coverage gaps when in-house IT personnel go on vacation, get sick or decide to leave the organization. Simply put, managed IT services deliver higher quality at a lower expense.